Terms and Conditions
Introduction
FastwayTickets.co.uk is a trading name of UK Travel Cart Limited (Company No 16081474).
All bookings, payments and services are provided by UK Travel Cart Limited.
Note: “The person, who makes the booking, must be aged 18 or over, accepts these conditions on behalf of the party and is responsible for all payments due from the party. These Terms and Conditions govern the use of our website and services for booking flight tickets. By using our website, you agree to these terms “.
Booking and Payments
- All bookings are subject to availability and confirmation from the airline.
- Prices displayed not includes applicable taxes and fees unless stated otherwise.
- A minimum deposit of £25 (twenty five pounds) per person is required to hold a booking which is non-refundable and non-transferable under any circumstances.
- Tickets are released to the customer(s) only upon successful completion of the payment(s). If you pay the deposit and fail to pay the balance in time you will lose your full deposit, as it is non-refundable and non-transferable and you will also be liable to pay for further cancellation charges.
- Only initial deposit can be made by credit / debit cards (all major cards are accepted) but the balance payment has to be made direct into our company’s bank account , by direct transfer or cash. No cheque payment is acceptable for immediate purchase.
Cancellations and Refunds
- Any request for cancellation must be submitted in writing. If you cancel your booking before ticketing you will lose your deposit and in addition, you will have to pay a £50 cancellation fee, £75 plus airline charges will apply for any cancellation after ticketing and the refund is subject to airlines refund policy.
- Please note that most of the discounted airline tickets are non-refundable or partially refundable which is subject to cancellation, administrative and service charges.
- The refund process takes approximately 8-12 weeks but may take longer in case of further investigation requires. Refundable amount will only be made after we receive the money from concerned airline or consolidator. No interest will be paid on refundable amount.
- Refund will be made into a pre-designated bank account or will be reimbursed into the relevant card used for payment.
- Tickets, which are returned after 11 months from the date of issue, will be classed as expired and there are no refunds due for those tickets.
User Responsibilities
- You must provide accurate personal and payment information.
- You are responsible for complying with passport, visa, and health requirements for your travel.
- You agree not to use our website for fraudulent or unlawful purposes.
Website Use
- We strive to keep our website accurate and up to date but do not guarantee that all information is error-free.
- We are not responsible for any technical issues that may affect access to our website.
Limitation of Liability
- We act as an intermediary between you and the airlines. We are not liable for flight delays, cancellations, lost baggage, or service issues caused by the airline.
- Our liability is limited to the value of the booking you made through our website.
Changes / Amendments
- Any request for changes or amendments must be submitted in writing and some changes may be subject to additional charge. Date changes before ticketing will cost £25 admin fee plus fare difference if applicable. And after ticketing £50 admin fee plus airline charges or fare difference if applicable, subject to airline permitting changes.
- Name changes to any booking before ticketing is treated as cancellation of the booking and thus cancellation rules will apply for further. rebooking
- Name changes is not permitted after ticketing.
Contact Us
If you have any complaints or questions about these Terms and Conditions, please contact us at:
Email: contact@fastwaytickets.co.uk
Phone: +442039837849